Bench Fix Salon
2/F Venice Piazza, Upper McKinley Rd., McKinley Hill, Taguig, Metro Manila
- 4 Reviews
- 0 Recommend
- 4 Reviewers
- Hair Salon
₱150 - ₱1,500
Most Recent Reviews
Jay-R (Sr Stylist) is really nice and seems to understand real customer service. Anna, the one who did my mani-pedi-footspa needs training both in CS and nail service.
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i went there and asked to be placed on the list. i was informed that there was one more waiting so i asked how long it will take and they told me it would be for another hour! it was just one waiting and they ask you to wait for an hour?!
i've been a going to fix salons for years and have been serviced by high-volume salons. i just couldn't believe that it would take one hour to service a client.
i emailed a complaint to the bench customer service team and was able to talk to a manager. she apologized and told me i can get a free hair cut scheduled there. i didn't avail the free haircut but i told the manager that i will visit the salon again and repot back if the service is not satisfactory. i went back after a month and nothing has changed, still an hour waiting. so very disappointing.
- No. of Comments: 2
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Look for Osang! (",) very attentive
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- No. of Likes: 1 Like
My hair was starting to get really long and messy, so I went to go get a haircut.
I've been coming back to this Bench Fix for over a year now, mostly because I like the way they cut my hair (other stylists usually give me a haircut that makes me look like I'm in high school) and the friendly staff.
I usually have my hair cut by Jay, and you can see he really takes time to try and connect with his clients by making small talk, or talking about current events. On a not-so-busy day, you can be in and out in probably less than 30 minutes, but if there are other clients, it can go up to maybe 45 to an hour.
I just wish they would find a better way to shampoo your hair here, since the contraption used to hold your head in place can be straining to the neck.
The price for their stylists are at 250, which I don't really mind paying for the peace of mind I get knowing that my hair is in good hands.
- No. of Comments: 4
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