Lugang Café

5/F SM Aura Premier, McKinley Parkway cor. 26th St., Bonifacio Global City, Taguig, Metro Manila

Lugang Café
3.8
4.0 Stars

102 Reviewers

  • 5 stars 28
  • 4 stars 40
  • 3 stars 24
  • 2 stars 5
  • 1 star 5
  • 112 Reviews
  • 116 Recommend
  • 102 Reviewers
Category:
Taiwanese
Business Hours
Open: 11:00a - 10:00p
Phone
+639064555873

Hours

  • Sunday
    • 11:00a - 10:00p
  • Monday
    • 11:00a - 10:00p
  • Tuesday
    • 11:00a - 10:00p
  • Wednesday
    • 11:00a - 10:00p
  • Thursday
    • 11:00a - 10:00p
  • Friday
    • 11:00a - 10:00p
  • Saturday
    • 11:00a - 10:00p

Payment Options

Cash, MasterCard, Visa

Price Range

₱160 - ₱3,800

More Business Info

Parking:
Street, Parking Lot
Reservations:
Yes
Kids Menu:
Yes
Delivery:
Yes
Take Out:
Yes
Menus:
Lunch, Dinner
Waiter Service:
Yes
Good for Groups:
Yes

Most Recent Reviews

Jonathan R.
2.0 Stars
7

Lugang Café

My friend and I were excited to dine at Lugang Café and take advantage of their promotion, " The Ul-TEA-mate Feast". You can refer to the photo of the list of foods included on their "unlimited" promotion.

The first thing that you would notice is their magnificent interior - modern and chic design. It is mesmerizing and can hold your attention. And at this time, I am more excited to try their food.

The food were exemplary delicious. Something that you would want to get more especially their Steam Pork Xiao Long Bao and Pork Wonton in Chili Oil. Those were to die for! However, not everything on their list was available.

Unfortunately, dining experience was not pleasant and not exceptional. We were seated for almost 10 minutes and no food attendant went to take our order. We approached one of their servers, Angelo and asked, but his quick response was "Wait" then he left and never came back. So, I have to go the counter to ask if we can have someone take our order.

When we were finally asked for our order, we were advised that the Steamed Angled Loofah and Shrimp Xiao Long Bao, and Steamed Vegetables and Pork Dumpling were not available but they have in placed Vietnamese Egg Roll and Garlic Pork Roll. We ordered one of each items on the menu.

Food were served except for Steamed Vegetarian Dumpling in Truffle Oil, and Garlic Pork Roll. We asked multiple servers for follow up but no one let us know that those were not available as well except for Mira. We basically waited for nothing! BTW, after few minutes, the table next to us was served with Steamed Vegetarian Dumpling. Our order was placed before they were seated and we didn't get ours.

I don't want to give a 2-star rating because the food is really good but the experience is just so unacceptable. I may go back but not at this branch. 128553

  • No. of Comments: 6
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Reich T.
1.0 Stars

Grams and i share the same feelings about Lugang - we both love their food. Every now and then they offer promotions and since i am having a dimsum streak .......So here i am having my first eat-all-you-can thingy.

I dragged my workmates and we rushed to the SM Aura Branch.

We arrived 10 minutes before 4pm. We were third on the wait list. Waited patiently as the servers moved at a glacial pace while they were setting up a table.

Got a table and decided to get one of each item from the unli line-up. The dumplings are not available....so we were left with 4 choices. The server said, we should get three of each

"Baka daw matagalan ang orders."

We nodded in unison.

First two item were served. We asked for water. Server said yes and forgot about it. Had to call the attention of another serve to follow-up. He came back with dipping sauce and water. Placed the water and by some weird occurrence he hit the small saucer with the dipping sauce and the brown liquid spilled on our table. What happened next? Nothing. He left. 128545.

I let it pass and asked for tissue to wipe the mess.

30 minutes passed. I asked for an update for the pending items. Server nodded.

40 minutes passed. Another follow-up. Server nodded.

Well, i had to follow-up four times and it is the same response from all of their servers! WTH! No acknowledgement and no one bothered explaining the delay. Really....do you think a NOD would suffice. No human talk..... just a NOD. Is it me or you guys are from a different galaxy and doesn't understand human talk OR you skipped the seminar on basic customer service.

I had to call the attention of the supervisor to get an explanation about the delay. Food was served after.

And get this, one server made another mess and dropped a candle holder. She picked up some of the broken glass on the floor but forgot to get the biggest piece right on front of her. WTH????? What if a customer accidentally steps in it.......

To the management of Lugang Cafe.

For the love of all things holy....get your act together. Train your staff on the basics of customer service.

I am REALLY disappointed with your service.

  • No. of Comments: 9
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Paula S.
1.0 Stars
4

We ordered Pineapple rice, Beef with Chili Peppers and Wasabi Prawns.

Pineapple Fried Rice - we didn't like it. It's too sweet and too moist which feels like we're eating baby food.

Wasabi Prawns - it didn't go well with the pineapple rice. The Wasabi Prawns has a sweet mayo, we didn't taste the wasabi at all.

Beef with Chili Peppers - it wasn't chili at all. It also didn't go well with the Pineapple Rice. Both has sweet taste.

Over all, nasuya kami sa food. That's a total of P1400+ for the main dish, it's not worth it.
After we place our orders, there's this Chili Beef with noodles (forgot what its called) I wanted to try but I'm afraid I wouldn't like it. So I asked if maybe I could take the soup of the Beef in a small bowl just to know if I'll like it since we've placed our orders, considering their price, you would expect they will consider, but no, I was wrong. They said I have to order to taste it. So, zero for customer satisfaction.

Other reasons:
-their restroom is near their kitchen. I went to the restroom and found a couple of employees right at the door of the restroom while they were having a chat. One of the employees accidentally bumped me while he was talking to anotheremployee and he didn't even noticed until he was told by another employee.

-then their waiter were taking our plates while we were still eating. To be fair, the waiter asks if he could get the plates. Maybe next time, ask first if we're done eating. What's disappointing is asking to take the plate in front of me where I still have food in it and while asking, he's already holding onto the plate.

-lastly, there were flies inside the place. You'll see it in one of the photos of my review.

  • No. of Comments: 2
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Yshkael C.
4.0 Stars
3

I have been to Lugang Cafe a couple of times in the past but never at this branch. I called in to reserve a table at 8 pm but because of heavy traffic (What's new ?!?!) I arrived around 8 30 pm already. Luckily, this place wasn't jam packed and I also was able to change my reservation, through text, easily.

Lugang does Chinese Food really well. Some of my favourite dishes include:

Steamed Pork Xiao Long Bao - This is already given, and needs no introduction at all. Their XLBs are one of the best in town and I can easily gobble up 5 in one sitting.

Steamed Angled Loofah with Shrimp Xiao Long Bao - First time to try this dish and I found it to be quite good as well, the flavour is a bit more subtle and if you want a change from the usual meaty flavour, then you better try this one out!

String Beans with Salted Egg - This is one of the best dishes they have. I absolutely love the combination of the two and they work really well and I ate about half of this myself! I don't know how they make it so good. I just wish they have more salted egg because it was super addicting.

Taiwanese Salt and Pepper Squid - Yum! They seasoned this dish really well. The squid is not tough to the bite as well.

I also enjoyed their towering Shaved Ice Dessert, get the red bean one! I personally didn't think it would be good but I was wrong.... It was nothing I was expecting and it was surely a perfect way to end a good meal.

Some Misses:

Vegetarian Dumplings with Truffle Oil - This tasted really bland to me and the moment you bite into it, it was really dry. I didn't enjoy this one at all, very far from their juicy and succulent XLB.

Cucumber with Mint Juice - Another really bland one. Tasted like cucumber with club soda and that's it. I had to ask for some sugar syrup before it tasted good.

Service: Orders came in speedy fast. The staff were attentive and knew the menu really well.

Ambience: I loved how the place was decorated, the place was also very spacious and the seats were comfy as well.

  • No. of Comments: 6
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Carla G.
4.0 Stars

All my friends know I'm a xiao long bao addict. I probably can't get by a month without it, so I've tried them all and love Lugang, Din Tai Fung, Paradise Dynasty, even Shi-Lin which was the first, a lot. But for some reason, it's Lugang Café where I eat the most often. There was a time when the quality of their xioa long bao seemed to have deteriorated, but now I'm happy to report that their Steamed Angled Loofah with Shrimp Xiao Long Bao tastes better than ever! I keep coming back for it. The original pork is yummy too. Keep it up please, Lugang! 128513

PS Only removed one star because I was seated near the kitchen, and there were flies swirling around my food and it smelled in the area a little. 128567 Try to sit far away from the kitchen.

  • No. of Comments: 2
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Bernisse C.
4.0 Stars
10

Dimsum lovers, ready your chopsticks as Lugang Café's Feast All You Can promo is back! For only Php588, you get unlimited servings of xiao long bao, Taiwanese appetizers, soup and rice. The price also includes any dish from their House Specialties, a scoop of ice cream and a glass of iced tea.
 
128680 Mechanics:
1. A Special Feast All You Can menu will be used for your food selection. I've included a shot of it in the photos.
2. Strictly no leftovers or takeout (leftover food will be charged based on regular ala carte menu prices).
3. All table members are to have unison order. Either entire is to order ala cart or all are to avail of Feast All You Can. Combination order is not allowed.
4. Feast All You Can is available from Mondays to Saturdays only.
5. Toddlers 110cm below are free of charge. Children 110-120cm are half the price.
6. Feast All You Can cannot be combined with any other promo or discount.
7. Not applicable during holidays.
8. Promo is subject to 10% service charge.
 
First round is from May 2 to June 18 in SM Megamall and SM Aura branches while the next round starts from June 19 to July 31 in SM North Edsa and The New Glorietta branches.
 
🎖Tips:
1. Ditch the soup and go straight to the dimsum and appetizers.
2. For dimsum, I recommend the Xiao Long Bao only. It’s tasty and filling. It’s not floury which is good. Everything else is bad, to be honest. I am not exaggerating. We had to force ourselves to finish the vegetarian dumplings. They were dry and bland 128529
3. A great tip in eating Xiao Long Bao is to consume it whole. If not, the sauce inside would spill and that would just ruin everything.
4. Get ONE bowl of rice. It’s essential for any Chinese meal.
5. For appetizers, we loved the Pork Wonton in Spicy Chili Oil, Todu with Preserved Egg and Pork Floss, and Vietnamese Egg Rolls.
6. For the main dishes, we got the Wasabi Mayo Prawns (7pcs), Salted Egg Prawns with Salted Duck Yolk (7pcs), Taiwanese Tofu Claypot with Pork and Steamed Seabass with Black Bean Sauce.
7. Don't get your hopes up on the ice cream. It's just cookies n creme from selecta.
 
Overall, I think the price of Php640 (Php588 + 10% service charge) was worth it. One order of Xiao Long Bao is already Php248 for 8pcs and I could finish one serving in 10 minutes. Just really skip the other dimsum choices because they are not worth the calories. Munch away! 128069

  • No. of Comments: 6
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Inna A.
3.0 Stars

I've had Lugang before, but first time to try this dish. The generous serving compensated for the price (260 for the combi meal), but the taste, meh. It was bland, in my opinion. Loved the iced tea was good though.

  • No. of Comments: 2
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Bel S.
5.0 Stars

Late post. We were a big party (17 pax) looking for a dinner place on the weekend without a reservation. Luckily, they were able to accommodate us. AND, they had a dimsum buffet that came with 1 main dish and drink, unlimited rice and soup. Lugang has always been a steady go-to place for me, but the idea of unlimited xiao long bao was just heaven! We also ordered the kung pao tofu, three cup chicken and spare ribs as part of the package...none disappointed!

  • No. of Comments: 2
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Jo C.
5.0 Stars

I loved it.

  • No. of Comments: 0
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Dyosaphine C.
4.0 Stars
3

Had dinner here last Saturday with friends. As usual the food was incredible. You will never go wrong with Lugang if you are looking for authentic chinese food. 128521

  • No. of Comments: 4
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Kenrick C.
5.0 Stars

Lugang's xiao long bao is the best. End of story

We also ordered the haianese chicken with ginger sauce 128557

Perfect combo if i say so myself 128513128076

  • No. of Comments: 1
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Chili G.
4.0 Stars

After a quick trip to sanctuario, we headed to aura for some lunch. Since hubby and I are XLB fanatics, we decided to try Lugang cafe. I've only been to Lugang once, many years ago in MOA and I don't remember anything lol so that doesn't count 128518
We were with my sister and niece. We ordered their pork and shrimp XLB, shrimp dumplings, dumplings in chili oil, chicken (nuggets?), pork chop and beef rice.
Service was good, I guess they've improved since a few reviews pointed out bad service. The food was just ok for us. The XLB skin was a bit thick and the soup wasn't as tasty as shi Lin (just for comparison).
For dessert, we tried the shaved ice with mango and I think this kinda saved our meal 128517 very tasty and refreshing! If not for the service and dessert, would've given it a 3.
Unfortunately, not a place that I would go back to.

  • No. of Comments: 1
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John S.
4.0 Stars

I'm a sucker for hakaw, so when I tagged along (forced actually) with my dad's food trip quest this was our first stop, lo and behold they have no hakaw cause theyre a "tawainese" resto. Bleh!

So we ordered different varieties of dimsum to find that hakaw taste(well ako lang naman), and enjoyable naman. The soup concept inside the dimsum is new to me and it was a good take on dimsum. No hakaw replacements but they were good nonetheless.

We also had their gyoza and hainanese chicken, loved the gyoza..the chicken was just ok...cuts were too thick imo.

Place looked great, the lights were not too bright. The staff were very responsive naman, the place was clean too...surprisingly even when it was full. So good job on that team!! :)

  • No. of Comments: 0
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Carla M.
3.0 Stars

Two Sundays ago, I was craving for something warm and comforting for lunch after starting to notice symptoms of colds and sore throat. After hearing mass, I asked my sister if we can have pho for lunch. She didn't like because she wanted to have dimsum so she suggested Lugang Café. Xiao long bao sounded like a good idea anyway. Soup and dumpling in one. 128077

We went early but there was already a short queue when we arrived. A lady ushered us to our table, handed the menu and waited for us to place our orders. I only wanted xiao long bao but my sister added an order of the Tofu Claypot with Pork. We requested that they don't put the chili.

Unfortunately, the xiao long bao was disappointing. 128542 The wrapper was too sticky and soggy. It wasn't soupy enough for me too. I asked my sister to finish it because I didn't like it.

The Tofu Claypot was pretty good but it tasted a bit boring without the chili.

  • No. of Comments: 0
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Cyndy C.
4.0 Stars

I was out with the boyfriend, my cousin and his wife; first we went to Nagi Ramen -- and it totally slipped my mind that they (cousin & wife) don't eat pork or anything pork based (umm ramen is pork based) -- so we had to look for another place... Which took us to this wonderful restaurant - with lush interiors (so pretty!) -- anyway, we tried their beef soup, stir fried noodles in bbq, stir fried beef with chili, and my cousin got a rice plate with beef as well. Their drinks have a menu of their own & they're flavorful (the ones we tried). Servers were very attentive; they have a list of our orders on the table which they write on once we get our order (good way to keep track and to make sure we got our orders without following up).

  • No. of Comments: 1
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Isaac C.
4.0 Stars

Great food but service at this branch needs improvement. I have to ask for my bill four (4) times.

  • No. of Comments: 3
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Gelai G.
4.0 Stars

Loved their dessert - Iced Sweetened Mongo!128525
Though their other food choices are "ok" meaning I can order better tasting food from Northpark or Savory with less the price we paid for in this restau.

The overall experience was nice! 128522

  • No. of Comments: 3
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Gennie M.
5.0 Stars

Food was really good and most of all I really loved my drink!! What I liked about is how nice and accommodating they are specially with kids. My son loved the high chair since it is on level with the dining table so it feels as if he is part of it and he was given his own set of plates and soup bowl128522 definitely going back. A bit pricey but worth it.

  • No. of Comments: 3
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Juan Carlo D.
3.0 Stars

similar to Tim ho wan but better in terms of menu selection. Their Siomai is good though and that 3 cup chicken, not bad.

  • No. of Comments: 0
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Toy G.
4.0 Stars

A late dinner coming straight from the airport .
First the drinks
Tapioca Milk tea with sago. Really good and rich !
Mango w sago and coconut milk .... Good too but the syrup brings sweetness over the top what with already sweet fresh mango puree.

Our meal :
Xiao Long Bao (pork) wala akong masabi , really really good, a lot of soup in every bite.

A jellyfish mushroom and flower sort of salad , good for two , really a sour atsara , but perfect to partner with 3 cup chicken

3 cub chicken , tender , tasty sweet . Good for 3
I previosly complained the the big meaty parts of the chicken drumsticks were always missing in the chicken pork adobo staple served in Hotel's breakfast buffets.
No more need to search , the missing drumstick heads or lollipops are all in Lugang's 3 cup chicken !

Will be back to try the other dishes .
Its a bit expensive , our simple meal cost us P650 per person . Wala pang rice and dessert yon . Tsk .

  • No. of Comments: 0
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