Makati Shangri-La Hotel

Ayala Ave. cor. Makati Ave., Ayala Center, Makati, Metro Manila

Makati Shangri-La Hotel
4.6
4.5 Stars

64 Reviewers

  • 5 stars 42
  • 4 stars 21
  • 3 stars 0
  • 2 stars 1
  • 1 star 0
  • 82 Reviews
  • 286 Recommend
  • 64 Reviewers
Category:
Hotel
Phone
+6328138888

Payment Options

American Express, Cash, MasterCard, Visa

More Business Info

Wi-Fi:
Free
Parking:
Street, Garage, Reserved

Facilities

Hotel Star Rating:
5
Airport Transfer:
Yes
Coffee Shop:
Yes
Restaurant:
Yes
Bar:
Yes
Salon:
Yes
Elevator:
Yes
Tours:
Yes
Meeting Facilities:
Yes
Business Center:
Yes
Massage:
Yes

Accommodations

Room Service:
Yes
Safety Deposit Boxes:
Yes
Laundry Service:
Yes
Concierge:
Yes

Hotel Policies

Extra Beds for Infant 0-2 years:
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Extra Beds for Children 3-5 years:
Stay for free if using existing bedding.

Useful Information

Check-Out:
12:00p
Earliest Check-In:
2:00p
Non-Smoking Rooms/Floors:
Yes
Number of Rooms:
696
Number of Floors:
28
Time to Airport:
20m

Most Recent Reviews

Aileen L.
5.0 Stars
6

Pre- Valentines Day 2017 celebration last February 12 with hubby , #LoveAtFirstBite at Makati Shangrila Hotel. 128525100841008410084

This is my Vday10084️ request for the hubby, an afternoon tea date9749127856 at my favorite hotel , Shangrila hotel.

The last time we went here was during our 10th wedding anniversary for our staycation .

I was in love with Makati Shangrila offer #LoveAtFirstBite , a Valentine's Afternoon Tea exclusively at @makatishangrila available only for a limited time. From Feb 10-17 3-6pm at 920++ php (tea for 2).
.
🌭 Savory treats:
Cherrywood smoked salmon on wheat bread & candied orange lemon | Ham sandwich on sour dough mustard & pickled gherkins | Garden herb cream cheese & cucmber sandwich on rye bread | English cheddar cheese with quince jelly, walnut & cresson
.
127856 Sweets:
Butterfly cookies | Velvet cupcake | Panna cotta with berries compote | Rose water macaron with raspberry | Red lips lollopops
.
🥐 Scones (vanilla with strawberry jam)

So amazed with this lovely box that has a surprise of sweet treat in each drawer, really excited everytime I open it, perfect for sweet tooth like me .chocolates, cookies , macarons , everything was so delicious . 128523

The best Valentine's Day afternoon date I ever had only at Makati Shangrila

#LoveAtFirstBite
#MyShangExperience

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Unisse C.
5.0 Stars
2

THIS IS A REVIEW FOR THE POOL AREA AND HEALTH CLUB FACILITIES ONLY 🙃

The pool was so clean and I love that the water was not freezing cold! ♥️

Their pool is 25 meters long. I asked the lifeguard on duty because I wanted to test my new Fitbit Flex 2 which can track swimming. Hehehe! 128513 They have 2 lanes for those who want to swim laps. 128077🏼

It was also good that we got to see the sunrise from the pool. 127751 It's no beach sunset but it's still something!

The pool guys, after we swam a few laps, came over to the edge of the pool with 2 glasses of infused water! 128077🏼 It might be because we were the only 2 people there in the pool that morning, but still. 128077🏼 Plus points for me hahaha!

When we got tired of swimming, we went to the Health Club to use their steam, sauna and jacuzzi! 128525 Heaven. That steam room is super hot! 128166 Whew!!

Their shower rooms and locker rooms are also pretty awesome!! They have the basic necessities like cotton buds and lotion. Also hair dryers! 128076🏼 Hihi.

  • No. of Comments: 0
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April H.
4.0 Stars
3

Attended 3 weddings this December and one was held at Makati Shangri-la. A good friend of mine tied the knot in a simple ceremony at their Manila Ballroom while the reception was held at the Rizal Ballroom right after. She initially wanted to celebrate at Shangri-la at The Fort, however she wasn't satisfied with their guest relations. I told her how helpful and accommodating the staff were at Makati Shang, so she decided to check it out for herself. She ended up moving the event to this hotel because of how easy they made event planning. The team was always quick to provide feedback and suggestions. They do their best to assist you and do so graciously. I really think customer service needs time to mature and be tested again and again to become foolproof. Shangri-la, as a brand, always goes the extra mile; but their latest venture may need time to work out some growing pains.

The suites and rooms were very spacious and comfortable. Needs a little update for the rooms but the bathrooms looked new... Beds were really nice. Each room was equipped with luxury toiletries and all modern comforts that you may need. The staff were so helpful with the preps and it was much appreciated.

The staff were pleasant and professional throughout the event. No one was shouting, thankfully (in contrast to Manila Penn). The food-- from breakfast to canapes to the sit down dinner-- was good and consistent. Classy and elegant atmosphere all the way. You really won't regret choosing this as the venue for your event.

P.S.
Sorry for the lack of pics. More concerned with preps. Bery hurried stay with a late check in and early checkout to beat Monday traffic. Plus, almost everything was a selfie. Iwas GGSS selfies as always! Too bad! The lobby looked like a winter wonderland!

  • No. of Comments: 6
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Tommy T.
4.0 Stars
3

Enjoyed an over night stay in their 21/F. The room was spaceous, and confortable. With quality amenities. The rooms has seen better times and need some upgrade, but this is going to happen. Their lease for the property is expiring. Anyway visit this hotel for their sparkles of Christmas display and goodies.

  • No. of Comments: 3
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Aileen L.
4.0 Stars

My daughter Adelheid L went here last Friday evening to attend her friend's party. It was held at one of the ballroom of Makati Shang.

Definitely 1108811088110881108811088️ star service , perfect place for special occasions

  • No. of Comments: 0
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Kae T.
5.0 Stars
6

We held our work anniversary here. Love their dishes! I will add the dishes in the comments if I ever remember the menu hahahh. My company availed of the buffet package. We were allowed to take home the leftover dishes, the aides packed the foodies and placed them on paper bags. 128514128513128525

  • No. of Comments: 3
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Angela Marie C.
5.0 Stars
7

Last Holy Week, it was just my sister and me because our parents went to Japan. We decided to have a staycation in Makati Shangri-La Manila. It all worked out for the best because we had the best time. It felt like we had the hotel to ourselves. There weren't a lot of people then, and the streets were empty! The drive from Quezon City literally took us less than 20 minutes, it was awesome!

First and foremost, valet parking is free for in-house guests and since we were gonna check-in, it was lovely to avail this privilege.

We arrived a little earlier than the standard check-in time of 2:00 PM but since occupancy was low, our was ready early. The receptionist who assisted us was so nice that she even gave us a late check-out because as she said, there aren't a lot of people checking in the next day anyway. We got our keys and immediately went to our room.

The room was huge! The extra space was what my sister just needed to play video games as she brought her PS4 console. As for me, I had fun watching her play.

The bed was so comfortable, and the pillows were just wonderful. The bathroom had both a standing shower and a separate bath tub. It was great!

We then went swimming. The pool was not as big as the one in EDSA, but it was a pretty decent lapping pool, perfect for a quick exercise. The staff were very friendly too, handing out towels even before I asked for them.

We availed Horizon Club access so we were able to enjoy the evening cocktails there. I loved the wine they recommended and the light cocktails buffet spread was just gorgeous and delicious.

For breakfast, we decided to eat in the Horizon Club Lounge again. It was less crowded than in Circles and it was an excellent experience! I love their Angus Beef Tapa so muuuuuch!

Everything about our staycation was perfect, and I can't wait to come back for another quick escape from reality. 128525

  • No. of Comments: 0
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Mia C.
5.0 Stars

We had our company symposium in Makati Shangrila and I loved it!

I loved their:
1. Conference rooms - very conducive for meetings/trainings
2. Service - they were accommodating and nice
3. Food - tastes so good!!

  • No. of Comments: 0
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Joseph C.
5.0 Stars

Horizon Club lounge- good start of the year away from the breakfast crowd if circles128512 signature shang eggs benedict, wagyu angus tapsilog (shang pinoy gourmet bfast)- happy new year guys!

  • No. of Comments: 0
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Golly B.
5.0 Stars

It was my first time to visit the place and I fell inlove on it 10084️ Until now I'm speechless! I give there Christmas decor 10 stars. 978610024 #12days

  • No. of Comments: 2
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Ralph Victor M.
4.0 Stars

128079128074 Fancy pants

  • No. of Comments: 0
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Salie D.
5.0 Stars

900th Review!!! 128525128525128525

My fam and I was recently invited to our Lola's 90th Birthday Party in Shangrila. It's a roaring 20's theme and the visitors including us, look good and all glammed up! 9786️ I think I was here for a dinner few years back and attended my cousin's debut 20 years ago! 128540

The food they served was remarkably delicious! I'm not good of what each dish is called but I know it's soooo good and palatable!

P.S.
Sayang ang ganda ng place kaya nag pictorial galore na ako! 128539 Sowee!

  • No. of Comments: 6
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Gerald T.
5.0 Stars

Love chillin here! Homey n peaceful!

  • No. of Comments: 0
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Pearl R.
5.0 Stars

Super elegant chandelier of Shangrila Makati. 10024 Staycation with him and the fam. 128156

  • No. of Comments: 3
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Abe C.
4.0 Stars

Attending a wedding here. Good plating for their sit down dinner at the Rizal Ballroom. Food excellent visually. Beef tenderloin main course medium cooked very nicely and seasoned well. Chilled salmon tartar and tuna tataki with orange sauce appetizer awesome. Forgettable Seared Cod and Cream of Mushroom Soup.

Excellent service.

Facilities a bit dated already but still well maintained. Though lots of newer hotels in this area and Pasay. And BGC will add more to the new crop so this hotel needs to be renovated sometime soon probably in phases.

  • No. of Comments: 0
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JOresa S.
4.0 Stars

Makati Shangri la was very nice. We did an impromptu check in and fortunately, the staff was friendly and even offer us a good deal! We got a suit for a lower price. The booking was super fast. The service was nice too. We enjoyed our stay here.

The room was nice and big. It was cozy and clean.

The food was just OK though. The breakfast buffet has a lot of option and it's delicious but the room service was just ok.

I will definitely love to stay here again!

  • No. of Comments: 7
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Tommy T.
4.0 Stars

Lemon tart with vanilla ice cream and berries. Perfect ending of a great meal.

  • No. of Comments: 0
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Tommy T.
4.0 Stars

Main course...charcoal grilled tenderloin with sweet potato puree and wild mushrooms.

  • No. of Comments: 1
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Tommy T.
4.0 Stars

Invited to a wedding dinner . Marinated Tasmanian salmon, cauliflower and broccoli with hazel nut cream

  • No. of Comments: 2
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Allan D.
5.0 Stars

Staycation at the Shang!

Service deluxe at the Club floor...no check in or check out queue headaches.

Listening to the orchestra at the lounge while having afternoon tea.

Or lazying around the room.

Perfect way to end the summer break :)

  • No. of Comments: 0
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