Stamford Executive Residences, Upper McKinley Rd. cor. Florence Way, McKinley Hill, Taguig, Metro Manila
- 1 Reviews
- 0 Recommend
- 1 Reviewers
₱119 - ₱595
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I got 3 free pizzas a few weeks ago all because of their 30-minute delivery guarantee.
I ordered a buy one Super Supreme with a get one free Cheese Pizza. I called after 30 minutes asking about it and I was told the delivery guy was on the way. I wasn't reminded of the delivery guarantee when I placed my order or from my first follow up, until I remembered to ask for it on my second follow up. 45 minutes after my order I was told by the hotline that the 30 minute guarantee is only for the gate and that I should wait 15 minutes more for it to be delivered. Mejo na confuse ako because 45 minutes na nga wala pa din. They added an extension to avoid the penalty. The hotline said they can't even call the branch for me.
Thanks to Google I found the branch number and called them directly. An hour after delivery I told them that I was still waiting. After 90 minutes it finally arrived. Good thing we weren't in a rush. The pizza was really just supposed to be for my toddler who wanted a cheese pizza. Unfortunately, instead of my order, they sent me a Hawaiian which none of us like. I told the driver politely to come change it, but he gave me another box of the Super Supreme and said he'll just give the 3rd pizza for free. Huh? He said the manager told him to bring an extra pizza in case I get mad at him.
I actually wasn't. Didn't even raise my voice to the guy on the hotline nor to the store crew in any of my calls. I smiled at the driver when I opened the door. I even gave him a bigger tip for the free box. But, thanks for the pizza. Was my lunch and dinner for 4 days. Yun nga lang, my toddler didn't eat any of it even if i took out the other toppings.
DIdn't seem like the pizza was newly baked too. It was still warm when it arrived but the cheese wasn't gooey like a fresh out of the oven pizza. Or has Pizza Hut changed over the years? Haven't eaten here in a long time. Tasted like the cheese was so manipis and it was more crust than a loaded pizza, even for the SS.
Anyway, saved me at least 800. So 3 stars ka na instead of 2.
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