2/F Gaisano Mall Davao, JP Laurel Ave., Davao City, Davao del Sur
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Most Recent Reviews
Ola! It's been a while really really really hahahaha.
Hi! it's good to be back! Anways, i just got to say that portcafe brings me back to my college days. We use to eat here during our lunch breaks or after school because it's just near. Anyways! So that was way back 3 yrs ago i guess.
Today me and my friend decided to eat dinner at port cafe gmall. So i ordered my usual favorite "chicken and white sauce" which cost php:110 pesos and, i added extra sauce for php:10. For my friend she ordered carbonara but i didn't get the price of it. So, the waiter delivered our food so yay!! When the food arrived the waiter didn't serve my friend's drink & mine, i asked for service water. Then when the waiter came back, he only did bring my friend's drink (iced tea). Hmmm? I asked the waiter sir : where's my service water?, He told me "maam, water is self service". Whoa! okay kuya, a little help will do. ( i was already a bit angry ). UGHHH. So, i was about to take my first bite, the chicken was very cold & my rice too!. I called the waiter's attention and told him: "sir, bat po ang lamig ng chicken at rice? Pwedeng painit at pakipalitan??", His reaction was kinda angry "oh okay maam". In a while, the waiter came back & i noticed that my chicken was only re-heated 🤔 (galing tlga). The food was already "bahaw" like it was cooked in the afternoon or i guess lunch time and it never really tasted good! Sigh*
All i can say is CONSISTENCY, that's really important. When you own a restaurant you should always maintain everything from the service of food, taste of food, how your employees work, how employees treat customers, how to entertain client complains and to even say sorry about such bad experiences of a customer! Oh well, never coming back here again!! 🤢 too poor service. Tskk.
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