Radisson Blu Hotel

Sergio Osmeña Blvd., Cebu City, Cebu

Radisson Blu Hotel
4.2
4.0 Stars

23 Reviewers

  • 5 stars 9
  • 4 stars 10
  • 3 stars 3
  • 2 stars 1
  • 1 star 0
  • 32 Reviews
  • 35 Recommend
  • 23 Reviewers
Category:
Hotel

Payment Options

Cash

More Business Info

Wi-Fi:
Free
Wheelchair Accessible:
Yes
Parking:
Valet, Garage, Reserved

Facilities

Hotel Star Rating:
5
Airport Transfer:
Yes
Coffee Shop:
Yes
Restaurant:
Yes
Bar:
Yes
Elevator:
Yes
Tours:
Yes
Meeting Facilities:
Yes
Business Center:
Yes
Massage:
Yes

Accommodations

Room Service:
Yes
Safety Deposit Boxes:
Yes
Laundry Service:
Yes
Concierge:
Yes

Hotel Policies

Extra Beds for Infant 0-2 years:
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Extra Beds for Children 3-5 years:
Stay for free if using existing bedding.

Useful Information

Check-Out:
12:00p
Distance from City Center:
4.0km
Distance from Airport:
11.0km
Earliest Check-In:
2:00p
Non-Smoking Rooms/Floors:
Yes
Number of Rooms:
400
Number of Floors:
21
Reception Open Until:
12:00p
Room Voltage:
220
Time to Airport:
30m
Year Hotel Built:
2008
Year Last Renovated:
2013

Most Recent Reviews

Michelle B.
4.0 Stars

Dancers greeted us as we arrived providing a festive feel the minute we entered the spacious hotel lobby. It was like having a glimpse of how the Sinulog Festival must be like. Checking in was fast and efficient, we had drinks and cookies, pastries while waiting, as we were a big workshop group. Airconditioning in the rooms were okay the first day but was warm the next days maybe because if the extreme summer heat. Convention facilities were good, service was great. SM Cebu was a walkway away so it was convenient to purchase things you may need. The breakfast buffet was pretty good. They had a fairly good number of choices and the dishes were done well. We had a very good working stay. Looking forward to a vacation stay next time.

  • No. of Comments: 1
View
Joemar A.
4.0 Stars

Hotel accomodation was great! Nice room, staff and service. Worth to be recommended with friends.

  • No. of Comments: 0
View
Tommy T.
4.0 Stars

Back to this hotel after two months for a meeting, comfortable stay.

  • No. of Comments: 0
View
Tommy T.
4.0 Stars

The event manager Loraine and director of food and beverage Ramon took corrective measures on the 2 disliked blog I posted 2 days ago. Thank you for the prompt response.

  • No. of Comments: 0
View
Tommy T.
3.0 Stars

Carbohydrate loaded lunch, steamed rice, noodles, and pasta, luckily the beef, pork and vegie were ok. And there were salad selections as well

  • No. of Comments: 0
View
Tommy T.
3.0 Stars

Miracle still happen these days, the water stations has multiplied, and spread to the other side of the function room. There are now waiters inside to assist.

  • No. of Comments: 0
View
Tommy T.
2.0 Stars

REPOSTED WITH PHOTO...photo did not get thru the earlier pist.
This is the only soure of drinking water in the function room that sits more than three hundred participants. Unless Jesus Christ perform a miracle to multiply the water, participants will surely be thirsty. This has remained empty for more that one hour without any staff from food and beverage ( F &B ) refilling the water..VERY POOR SERVICE! They did not care to refill the water because it will not generate any revenue for them. WAKE UP F& B.

  • No. of Comments: 1
View
Tommy T.
2.0 Stars

This os the only source of water in the function room that sits more than three hundred participants. Unless Jesus Christ perform a miracle to multiply the water, participants will surely be thirsty.. This water source has remained empty for more than one hour without any hotel food and beverage ( F&B ) staff refilling the water. VERY POOR SERVICE ! They did not care to refill the watet because it will not generate any revenue for them. WAKE UP F&B

  • No. of Comments: 0
View
Tommy T.
2.0 Stars

Lunch during the conference was served buffet style, the waiter was busy collecting lunch tickets unmindful of the 3 chaffing dish which was already near empty, there was a line of delegates waiting for food. This same scenario happened the last time I attended similar meeting in this hotel. THEY NEVER LEARN, THE FOOD AND BEVERAGE SECTION HAS TO UNDERGO A TOTAL REVAMP. Shame to this hotel

  • No. of Comments: 1
View
Tommy T.
4.0 Stars

In this hotel for a medical conference

  • No. of Comments: 0
View
Allan D.
2.0 Stars

Flew in to Cebu last weekend to attend a baptism party held in Radisson Blue.

The host checked me in at the same hotel for convenience (and paid for the room as well hehe)

Checking in was a breeze and front office staff were accomodating.

As i stepped into my room though it stenched like cigarette smoke and i insisted on a non smoking room in the beginning.

Unfortunately, no rooms were available "daw" and they insisted it was a non smoking room!

Too tired to argue and just wanted to sleep it off as i arrived 230pm and the party begins by 6.

After my power nap i headed into the restroom and brushed my teeth but lo and behold no water came out of the faucet...used the shower water to rinse my mouth and took a shower to cool my head on this accomodation nightmare.

I also realized the bed has mites as i got allergies on one side of my face (where i laid on the pillow).

Tsk tsk this place needs major overhaul on its sanitation .

Saving grace for this hotel was a sumptous breakfast buffet the next morning but still wasnt able to convince me to go back here again anytime soon even if its free!

  • No. of Comments: 0
View
Tei A.
3.0 Stars

Stayed here 2 nights on business trip. It took them 4ims to check me. Poor coordination between their marketing staff and front desk.

The room was nice, spacious and with a cityscape view. The shower room was nice too.

Service was bad. On my 2nd night, the room key cards weren't working. Had to go down from the 17th floor to the front desk 2x to have the key card fixed. Still didnt work. The 3rd and 4th time I asked the room boy to fix it. Such a hassle!

Breakfast was buffet style and had numerous choices. But hardly changed it on the 2nd day. Same same. Their bacon wasnt crispy enough. Boo!

The front desk and receptionists of the cafe werent friendly at all. They dont go the extra mile. They frown when you ask them for something. 128078🏻128078🏻128078🏻

  • No. of Comments: 0
View
Carmela M.
3.0 Stars

I was back in Cebu for a business trip and we stayed in Radisson Blu. When we arrived at the airport, we were immediately welcomed by their staff. However, we had to wait for our van for about 15 minutes. When we got to the hotel, we had to wait for another 15 minutes because our rooms weren't ready yet. My boss was starting to lose his patience but he just chose to let it all slide.

I stayed here for 5 days and I can say that service is good. The staff are very friendly and always willing to help. I also have to commend their housekeeping for arranging my things and replenishing my supply of toiletries daily. Room service, though, needs improvement since it takes too long for food to arrive. Nevertheless, I did enjoy my stay here. Facilities are topnotch, location is very good, and service is okay.

  • No. of Comments: 2
View
Phil F.
5.0 Stars

Awesome room
Best breakfast and awesome service 128077🏽128077🏽

  • No. of Comments: 1
View
Carmela M.
5.0 Stars

I shared this room with my colleague when we attended a training session for work. Checking in was a breeze and the staff were very friendly. Whenever we went out of the elevator, we kept on forgetting which way it was to the lobby but there was always someone who would lead us. That's good customer service!

The beds were spacious, the room was clean, and the desk was so conducive to working. I also liked that there were a lot of universal electric outlets and that there were light switches on both sides. The bathroom was okay with a wide marble counter top.

Aside from the top notch facilities, it's really their service that I commend. Everyone was so accommodating, friendly, and helpful. Certainly a good reason to go back. 128077🏻

  • No. of Comments: 3
View
Cheska S.
4.0 Stars

I did not expect that I would love this hotel! Went here for a 2-day seminar and I loved My seminar thanks to this hotel. The internet access was so reliable and it was fast and available everywhere in the hotel, from my room, to the lobby to the convention hall. The room was spacious and the place was generally well maintained and clean. I love their breakfast buffet but I'll make a separate review on that later on. The place smells, looks and is actually very clean!

The massage services were fantastic but the staff arrived around 30 minutes late.

However, they do not sell cigarettes and if you are a smoker and you run out of stock in the middle of the night then you'll be in trouble. There are no other convenience stores nearby where you can buy stock from. There is a mall nearby but it closes early so if you are a smoker, be prepared with your stock. I had to walk from the hotel to the exit (5 minute walk) and from there look for vendors (there are not many) across the highway. It took me forever to find a vendor.

The beds and pillows were very soft. Even the extra beds were comfortable. The staff were all very accommodating. Overall, I loved my experience here and I will definitely go back! 128522128151

  • No. of Comments: 4
View
Christopher C.
5.0 Stars

I loved it.

  • No. of Comments: 0
View
Carla O.
4.0 Stars

This is actually my second time here and I still love the place. Very spacious rooms, friendly and accommodating staff, clean hotel and delicous food. Even the food for room service was delicious, had generous servings and was fairly priced (based on Manila standards). Plus, it's a few steps away from SM City Cebu. 128153

  • No. of Comments: 0
View
Maureen L.
4.0 Stars

Comfy room amenities 128077

  • No. of Comments: 0
View
Jennifer L.
4.0 Stars

The buffet breakfast at Feria is to die for with over 30 dishes. My kids loved their hot chocolate. The rooms are clean and well-maintained and the staff are very courteous. Will certainly be at the top of my list of Cebu hotels!

  • No. of Comments: 0
View