Saramsam Ylocano Restaurant

Hizon St. cor. Rizal St., Laoag, Ilocos Norte

Saramsam Ylocano Restaurant
4.2
4.0 Stars

41 Reviewers

  • 5 stars 20
  • 4 stars 15
  • 3 stars 4
  • 2 stars 0
  • 1 star 2
  • 43 Reviews
  • 84 Recommend
  • 41 Reviewers
Category:
Filipino

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Most Recent Reviews

Kim C.
1.0 Stars
2

“WORST EXPERIENCE IN ILOCOS NORTE”

PLEASE DON’T VISIT OR DINE AT THIS SARAMSAM RESTAURANT in Laoag, Ilocos Norte. If you don’t want your Ilocos trip to be ruined or your view of Ilocanos to be tainted, PLEASE HEED OUR ADVICE AND AVOID THIS RESTAURANT. Believe the bad comments in TripAdvisor and other review sites regarding this restaurant.

I WILL NOT RECOMMEND IT TO ANYONE I KNOW AND CARE FOR. IT’S A WASTE OF YOUR HARD-EARNED MONEY AND YOUR PRECIOUS TIME.

We had a very terrible and appalling experience last night (June 5, 2018) with their waiters and waitresses. They were incredibly rude to us and even condescending because we are not from Ilocos or foreigners. Upon entering and sitting, all of us already noticed that the waitress attending to us was impolite. All of the waitresses and waiters were not smiling and were not trying to explain the menu. Not knowledgeable? I don’t know. But definitely not accommodating even in the slightest sense. I will not go to the other small details because this review will be way longer if I did but one instance where I wanted to snap was when we asked one waiter if we can get some vinegar for the bagnet because the tomato-onion mix was too salty to be paired with it and was not to our liking. He told us in an almost high pitch, sarcastic way that the tomato-onion side dish was its only partner. I thought to myself, “How can you not give us a simple vinegar when we are paying for our food, when we are the customers here, and when we can pay for that vinegar? What is your big problem with us?”. It was so discourteous but I kept my calm the entire time, not showing my dissatisfaction, oblivious that my family and relatives who were with me were also already very uncomfortable and felt embarrassed with their gestures towards us.

We continued eating our dinner, not minding the unpleasant things that already happened, letting it slide so we can have a good time and chit-chat but then they insulted us again and again. We were not yet finish eating when one of their waitress already started taking some of our eating plates without even asking us if we’re really done. My very old mother noticed this impoliteness but kept quiet. And then, when we asked them if we can take away our leftover food (because we ordered many; two orders of each dish), the waitress became very sarcastic in her tone, giving side comments that we can hear, and then gave the leftover food to the kitchen area where the employees laughed and said the words “Take out daw o. Hahahaha” multiple times with us hearing every word.

Why??? Can we not ask for that food when WE CLEARLY PAID for it? Are we not the customers here who paid for these food? Don’t we have the right to get what we paid for? Did you not know that there are many Filipinos who cannot afford to eat good food and you just want us to waste ours? What if we wanted to give that food to someone less fortunate on the streets to become a blessing to them? Why would you laugh at a simple favor like that? Are your employees that very wealthy to waste precious food that God has blessed them??? Are they as riched as Mr.Henry Sy that they can afford to waste food all the time? My family does not like wasting food which is a gift from God. This is not our mindset.

YOUR FOOD WAS NOT EVEN THAT GOOD. It was just okay/ average. Nothing special. That is the truth. My husband and I have been to very good, expensive restaurants in Manila, Puerto Prinsesa, Boracay, Baguio, Dagupan, Pampanga, Dubai, Abu Dhabi, Paris, England, Spain, Greece, Hongkong, and Singapore but never have we experienced such utter impoliteness. Your service cannot be compared to other local or foreign restaurants because yours is very, very, very bad. Extremely poor. The restaurant service in Manila (even the fastfood places) and the other places in Ilocos or other provinces are far superior to yours. My elderly mother was so upset the entire time.

How did that waitress feel when she asked my husband if he’s also from Pangasinan and he told her he’s from Batangas? (She did not get the answer she wanted.) Did she also want to mock my husband by asking him his province and identifying him with it? Did that waitress feel good after uttering such nonsensical questions with a sarcastic tone? My husband is a very kind person but he also felt very insulted the whole time. Is it because we were speaking in Tagalog and Panggalatok? Such shameless discrimination from your employees, Saramsam. I should have spoken in English but my elderly mother was with me and I was considerate of her.

WE SHOULD NOT PATRONIZE SUCH A VERY DISCRIMINATING ESTABLISHMENT. If they can do this to educated people who can pay for their meals, how much more to simple individuals who just want to have an experience and taste of Ilocos? I will not let this slide not because you have insulted us but because I WOULD NOT WANT YOU TO TREAT OTHERS THIS WAY. I‘M VERY UPSET ON HOW YOU TREAT YOUR CUSTOMERS.

I prayed and I wanted to ignore this and let God decide your restaurant’s faith in the future with your very ill-mannered employees but hearing my family’s complaints this morning made me change my mind. It’s as if fhey only wanted Chinese customers in their restaurant because they were only attentive to them. If this is your treatment to Filipino customers then I recommend to all Filipinos to avoid you.

I should have followed the negative advices from TripAdvisor not to eat at this restaurant because of their VERY POOR SERVICE AND ILL-MANNERED EMPLOYEES. Visitors in Ilocos should really have to take into consideration these comments in TripAdvisor because I didn’t and my family got a very bad experience in Ilocos because of this. You deserve all the hate in TripAdvisor and other review sites.

SARAMSAM RESTAURANT = “SIRA”MSAM. EXTREMELY POOR SERVICE, CONDESCENDING EMPLOYEES, TENSED ENVIRONMENT, MEDIOCRE FOOD, NOT WORTH IT. Eat at Herencia’s instead or any other restaurant (or even at a fastfood) except this. This restaurant left a very bad taste in my family’s mouth.

Remember that it’s not just about the food, it’s also about the whole experience.

  • No. of Comments: 5
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Jill R.
5.0 Stars
2

Love this place so much.
✔️ Cozy Ambience
✔️ Excellent food
✔️ Good service

I recommend the Saramsam Pasta, Iced Tea, and Dragon fruit ice cream 128076🏻

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Jaja R.
5.0 Stars
3

Late review: Tried their best-seller Poque-poque Pizza and I would agree that it was really the best! I wouldn't normally eat veggies but this one was definitely an exemption! Perfect match to a cold can of beer too!

Love the cozy-romantic feel of the place. Too bad thou that I was on a solo trip that weekend.

A must-try if you happen to be in Laoag! ✔

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Brian Joseph A.
5.0 Stars

since I had a bad experience with La Preciosa here in Laoag, I needed to find the next good food place to go and reviews included SARAMSAM YLOCANO RESTAURANT the must try resto in the area.

as I work in field, I arrived at almost 3pm yesterday.
there were no other customers than me. maybe because it's siesta time too.

Pinakbet with Bagnet (Php. 215) - a bit pricey for a veggie dish with some meat. I'm surprised that they put a lot of CHILI! I really don't like spicy foods. But the chilis they put were not spicy. NOT AT ALL! I was able to chew em all! 128077

Basil Iced Tea (Php. 45) - something new to my taste buds and I liked it! 10084 You will really taste the essence of basil on the tea. 128077

Tamarind Juice (Php. 50) - something new as well. Sweet and tangy! Will make you feel kilig. Oh! ASIM KILIG! 128517 128077

Dragon Fruit Ice Cream (Php 45) - new new new! 128525 They're bestseller Malunggay Sherbet was not available so I just tried this dessert and I also liked it. They used the pink variety of dragon fruit. This ice cream is so thick, creamy and sticky. Sweetness is fine. 128077

*good ambiance
*attentive and friendly staffs
*great lunch and dinner stop with family or friends
*no service charge

My best dining experience so far in Laoag.

The best coffee shop was City Cup Cafe which is not available in LooLoo's database. Already asked them but no response yet. 128550

  • No. of Comments: 1
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Rio M.
5.0 Stars

The HOMIEST resto I've had the gracious chance to dine in!!! I loOoOoOve the ambience here, decors and arrangements brings out that "homey" vibe that I totally dig 128524128524128524. Although it's not that spacious and the lights are a bit dim (makes you sleepy haha), it airs off the sense of an exclusive dining experience (feeling VIP hehe).

Before the food review let me tell you something first. I have a sister who loves pancit. Every good gracious time we eat out staple appetizer would be pancit. Even at home if you ask her what she would like to eat she always answer pancit. I like pancit too but not that crazy much 128514128514128514. And in the long run I've kind of picked up her food preferences.

So here we are at this gorgeous resto and guess what, we ordered pancit of course. I think I'm not exaggerating to proclaim that PANCIT BIHON HERE IS THE TASTIEST BIHON IVE EVER TASTED IN MY LIFE. Truly there are palate differences but for the time being, that is what I know to be true 128523128523128523. I can't fully explain the heavenly satisfying feeling that I felt so I encourage you to try it for yourselves haha.

I initially researched for top restos to try out in Laoag and Saramsam truly delivers. We also tried their ever famous pinakbet pizza- surprisingly good versus my bitter taste anticipation of having veggies in a pizza. We also tried tropicale and carbonara pizza, pancit Ilocano, spicy tuna pasta, and chicken basil penne pasta- all are good food with big servings for very affordable prices.

This resto is an absolute must try. Keep up Saramsam 128077128077128077128077128077

P.S. If you don't have time to spare, better go to fast foods. The waiting time is a bit long. Just a friendly reminder 128521

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Katie L.
4.0 Stars
4

I LOVE this place...but it's not perfect so I'm deducting one star. They make the best fried chicken (not pictured) I have tasted while in the Philippines. I was told that it was marinated in "Imeldifique" wine...genius! We had the Saramsam Pasta is okay but not my favorite, the portion is pretty small for the price as well. Lauya a Baka is a bone stew and it literally is just a shaved bone with some cartilage on it. There are some small pieces of meat but it's nothing to fill you up. Order this as a soup and not as an ulam. We enjoyed Kalti for dessert, however, I'm absolutely disgusted with their Marunggay Sherbet. First of all, it's not a sherbet, it's a block of flavored ice lol...I had to return it back and they didn't charge me. Like I've said it is not perfect but the ambiance made up for the weakness in food. The decor is spot on.

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Maui S.
3.0 Stars

One of the most popular places to eat in Laoag City. We were lucky that we found Balay de Blas online in search of where-to-stay in Laoag. Saramsam is restaurant downstairs. Same owner of the Balay de Blas Pensionne House. The interior is a mixed up of old and new, the dining tables are those wooden furniture that gives you that old feeling while some of their chairs are similar to office chairs. Maybe it would've been better if they just stick with old vibe, anyway thats what Ilocos is known for. What can I say about the food? We ordered nilagang beef, dinardaraan (dinuguan), pinakbet and basil iced tea. The beef wasnt that good because the soup was warm it wasnt hot enough. Pinakbet, well this one sorry to say but I was also disappointed because my parents are Ilocanos and I grew up in a house where pinakbet is a staple at least once a week, our ilocana helper can cook waaay better pinakbet. Now the highlight of our dinner is the Dinardaraan, this dinuguan version of ilocano used bagnet and it was so delicious, tasty and yes we wanted more!
Another downside is the serving of food, the waiter told us its for 2-3 person, but nope its so small you will need to order more if you are with a large group. The iced tea is also something new to me which I find refreshing 128522

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Precious Monica P.
4.0 Stars

Before I went to Laoag, I searched for local restaurants where I could try Laoag specialty dishes and the food in this restaurant made me happy! Everything had an Ilocano touch. I ordered the pasta specialty, Saramsam Pasta with bagoong. It was very delicious! I even attempted to make it again here in Manila but I couldnt. Haha. The place was okay. It had a lot of decorations. The place smelled dusty though. You can feel yourself sneezing anytime because of the smell of old wood and old decors.

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Fearless Solo Flyer K.
5.0 Stars

It was my plan to try local cuisine before I went to Ilocos and I searched for quality restaurant that would satisfy my craving- and it was Saramsam Ylocano that caught my attention. We ate our brunch here before we leave Laoag. Upon entering, I got a feeling of I've chosen the right one. The Interior blew me away. An attendant immeadiately assisted us to the table. The Bohemian-inspired interior blends really well to their cuisine. So there- we decided to try local and their best-sellers, we ordered Dinardaraan Pizza ( a combination of cheese tomato sauce and dinuguan), Chorizo de Laoag Pasta, Kalti (Ylocano Fondue) and Saniata Ice Cream (Dragon Fruit) for desserts.

The dishes for me works well to my palate. It may sounds ambitious to put dinuguan in pizza but it was really good, the flavor was ecstatic! the chili sauce compliment very well to the pizza, while the pasta taste okay for me. The kalti looks interesting, it's fried banana and sweet potato and the fondue was made of coconut milk curd and sugar with sticky rice balls. My dining experience for me was absolutely superb!!!

#loolooexplorerpackgiveaway

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Niño N.
3.0 Stars

I love the ambiance of this place. It's kinda like a Bohemian-Spanish inspired interior. At first you won't notice right away the entrance of this restaurant because the main entrance is on the hotel where it is also located. It's like they closed the original main door entrance, I think for them to give an ample space for the customers. They used the space for the entrance for another 2 tables to put in. The interior is classy, you'll see old and antiques furnitures and stuffs. The background music was also a plus factor for me because it relaxes the ambiance too. The food at Saramsam was good. Taste good. Not that excellent but it was fair. We ordered dinuguan pizza ehich is actually good. We also ate Ilocano longganisa pasta, and the fried kamote and banana with hot sugar syrup. Theres a candle under the sugar syrup to keep it warm. It also adds an effect of a presentation for the food. Our desert was dragon fruit flavored ice cream. It was okay. I just notice that its too thick. I dont know but its kinda slimmy or its more of a paste in texture. The price is reasonable also. We ordered 8 inch pizza dinuguan, 1 order of ilocano longganisa pasta, kamote and banana( i dont remember the exact name of the menu),and 2 orders of dragon fruit ice cream. All in all we paid 605php for those orders with no service charge fees. My only concern is the slow service of the crew and it took quite a liitle for our orders to be served, knowing that we were just the customers at that time. But again, all in all the dining experience was fair enough. #loolooexplorerpackgiveaway

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Eunice S.
4.0 Stars

Super good food and very affordable!!!

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Yen D.
5.0 Stars

Dinakdakan is a famous dish in Ilocos made of grilled pork, pig’s face, pig’s brain, sukang Iloko, red onions, ginger and mayonnaise. It is just bursting with flavors! One order is not enough! Even had 2 cups of rice plus ice cold soda!!!

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Gelai G.
5.0 Stars

i was looking forward to visiting this restau during our Ilocos Tour and I was not disappointed.

The place is like a diner divided into one is a dining place and the other is with a really loud music. Hehe.

We ordered some pasta and soup and pizza - PINAKBET PIZZA!!

The toppings are mixed of veggies you will find in a pinakbet dish and my favorite part is its hotsauce made from chili and oily bagoong isda!

I never thought it would taste good but beware this dish is only for those who love exotic food! I dont think the Italians will appreciate this kind of pizza, hehehe!

128516

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Bae G.
1.0 Stars

Waiting time 128078128078128078128078128078

Came at 630pm, now it's 8:30pm food is still not served!!!

Nakaka-walang gana ang pagkain, vacation hussle!!!

Food was good, but they need to be organized!!!! Tsk! Tsk!

11088️ for food itself.

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Pocholo Miguel K.
5.0 Stars

The food was TO DIE FOR. The wait seemed so long because we were super tired from the long drive, but in hindsight service was not very long, and I think the food was worth the wait. A must order are their poque-poque and version of what we call Dinaldakan (Pig's mask in onion, garlic, ginger, vinegar, and mayonnaise). I've gotten to try so much versions of said dishes but i've never had them so good before. The place was also very beautiful and so artistically decorated that it induced so much happiness.

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Cai D.
5.0 Stars

Since we only have a short trip in Laoag. I would like to make sure that I will get the best! 11088

Luckily, thanks again to looloo app search function. I found this place. No doubt why it has a high rating here in Looloo and currently holding the top spot at tripadvisor. ✔️1⃣128077

The moment I step in. It gave me a Wow! Factor. Super nice and cozy ambiance. Few people are eating that time. Mostly, foreigners. Im inlove with this small place.128576128571

Based on my observation. People from norte are more sweet and hospitable than people from sur. Staffs are very accomodating. I even charge all my devices while waiting for the food.

We ordered Lauya a baka. Their local version of nilagang baka and I swear the best nilagang baka ever! So we regret ordering the shanghai. Kasi nabaliwala na sya. Also the leche flan naging so-so nalang.

This place is must try in Laoag. Location✔️ food✔️ friendly people ✔️ value for money ✔️

Note: Food preparation was a bit slow. And super cold AC. 992410052

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Rotchie B.
5.0 Stars

When in Laoag, dont miss this place. Its very cozy, charming and warm atmosphere. its just like home. this was my third time to visit this place, i always order Pinakbet Pizza & Saramsam Pasta made of ripe & green manges, shrimp, fresh tomatoes, basil, and whats amazing is the sauce...fishsauce or bagoong isda :) oh so yummy!

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Aika C.
4.0 Stars

My friends and i dined here last month when we went to Ilocos for a school project. 128522

The ambience of the place was nice. We were seated at the garden area and it's pretty chilly there so we thought it was a good idea to sit outside. There were mosquitoes though 128517 we later realized that it was a bad idea to sit outside. And it's not just because there were mosquitoes.

After browsing through their menu, we decided to order some bagnet with KBL, miki and nilagang baka(?). Our options were limited because some of our friends have allergies/ do not eat certain types of food. We were a bit hungry so we were happy to find out that the serving time was 10-15 minutes. We talked while waiting, to pass time. After around 20 minutes, the servers were nowhere to be found. We waited a bit more, about 10 minutes more. Still, none of them checked on us. One of my friends said, "nakalimutan na yata nila tayo." We think they really did forget that they had customers outside. One of our friends had to go in the restaurant and call the attention of a server and to follow-up our orders. By that time, we were so hungry that we didn't care about the taste of the food anymore. When our food arrived, after an additional 10 mins, we just kept eating until there was no more food.

Therefore, -1127775 because they forgot about us. 128533The people there are really nice and the food wasn't bad either so i'm just deducting one star.

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Rhiya S.
5.0 Stars

The best restaurant we dined in during our Ilocos Trip. Everything we ordered tastes good. Pizza and Pasta in Ilocano style. We tried Longaniza Pizza 11inches (Php 375) , Poque2x (Php 115),Saramsam Pasta (Php 150), Spicy Sardinas Linguine (Php 120), Wild Basil Iced Tea and Kalti.

Prices are affordable, our bill didn't exceed to Php 1000 for 4 persons. Ambiance inside the resto is warm and peaceful. Interior will give you a taste of Laoag rich culture. Service is very good, staffs are very accomodating.

Dined in last May 3, 2014

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Albert T.
5.0 Stars

I love unique dishes and it seems to me that the most encounters I've had in one go with ingenious plates have been in Ilocos. Saramsam Ylocano Cafe seems to be full of them. Take for example the Saramdam Pasta, Headless Dilis and Kalti.

This veggie pasta is not only healthy but so flavorful. I imagine that the tomatoes, onions, red peppers and shrimps were all lightly sauteed in olive oil. Diced mangoes were added later on together with the parmesan cheese. The only concession to health (but is the defining ingredient) is that you have to drizzle some Bagoong Balayan and Chili Oil before eating. The result is simply amazing! The medley of sweet, salty and spicy flavors in your mouth is heavenly!

To me the headless dilis is auch a labor of love. Despite its obvious diminutive size, the dilis was meticulously cleaned of its head and innards then pared open. It was seasoned with salt and most likely dried under the sun for a day or two. The salt acts as preservative and gives it flavor. Before serving, the dilis is flash fried then served with a dipping sauce of vinegar, chilis, onions and possibly brown sugar. The crunchy dilis is a perfect complement to the pasta.

Kalti serves to close the meal with fervor. This is an Ilocano fondue where instead of chocolate, the sauce is molasses. Fried diced saba and kamote are dipped in the sauce where the bilo-bilo has been stewing for some time. The sauce is viscuos, sweet and enhances the blandness of the saba, kamote and bilo-bilo.

Two thumbs up 128077128077 and deffinitely 5 stars 1108811088110881108811088️ for Saramsam!

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