The Peninsula Manila

1226 Ayala Ave. cor. Makati Ave., Makati, Metro Manila

The Peninsula Manila
4.4
4.5 Stars

87 Reviewers

  • 5 stars 49
  • 4 stars 28
  • 3 stars 8
  • 2 stars 2
  • 1 star 0
  • 101 Reviews
  • 176 Recommend
  • 87 Reviewers
Category:
Hotel
Phone
+6328872888

Payment Options

Cash, MasterCard, Visa

More Business Info

Wi-Fi:
Free
Wheelchair Accessible:
Yes
Parking:
Valet, Garage, Reserved

Facilities

Airport Transfer:
Yes
Coffee Shop:
Yes
Restaurant:
Yes
Bar:
Yes
Elevator:
Yes
Meeting Facilities:
Yes
Business Center:
Yes
Massage:
Yes

Accommodations

Room Service:
Yes
Laundry Service:
Yes
Concierge:
Yes

Hotel Policies

Extra Beds for Infant 0-2 years:
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Extra Beds for Children 3-5 years:
Stay for free if using existing bedding.

Useful Information

Check-Out:
12:00p
Distance from Airport:
7.0km
Earliest Check-In:
2:00p
Number of Rooms:
493
Number of Floors:
11

Most Recent Reviews

Tommy T.
2.0 Stars

This plated snack was served without fork during a function, the plating and serving was supervised by the captain/banquet supervisor. DO YOU EXPECT US TO PICK UP THE FRUITS WITH OUR FINGERS? I had to call their attention before fork was provided. SHAPE UP

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Bella J.
5.0 Stars
5

The Manila Peninsula has been the setting of really, really important occasions and memories for the past year. From every birthday in the family to the Hallmark holidays (what I call Valentine’s Day, Mother’s Day, and Father’s Day lol), we celebrate here.

It’s partly because of the membership card that my dad was able to avail. Aside from the membership card, which already entitles you to huge discounts while in the Peninsula, you also get this booklet of coupons that you can use. The coupons include discounts in the restaurants and even for the rooms. I’m not sure how much it costs but I really do recommend that you avail of one, especially if you’re from a big family like me. We’re a family of 6 so it can get really pricey whenever we dine or check in the hotel but the card and coupons cut a sizable amount from our expenses. Sobrang sulit!

The Peninsula exudes this level of glamor, elegance, and class that many hotels here in the metro don’t have. The moment you step inside, you just can’t help but look around and marvel at everything that you see. It’s so clean, smells good, and… just plain beautiful, to be honest.

SERVICE – The Pen has excellent service. From the valet staff who approaches your car the moment it stops by the driveway to those at check in and at the concierge, they’re all prompt, polite, and efficient. There are even members of the staff who approach you the moment you enter the hotel to offer their assistance.

THE ROOMS – Clean, well kept, and very spacious. The toiletries and other utilities were enough for the maximum allowable number of occupants per room. Each room also has a brochure of activities and amenities you can avail of either in the hotel or outside it (The Peninsula will make the arrangements for you). The housekeeping personnel are really accommodating, polite, and always smiling. It might sound shallow but no one likes to encounter a housekeeping staff na nakasimangot at nagdadabog.

DINING – Most of our visits at The Pen are for either lunch or dinner more than actually checking in at the hotel. Food is pricey but from what I’ve had so far, they are worth it.

*The Peninsula Boutique: it’s so hard to say in this place because it makes me want to eat everything on display! It has a good selection of cakes, pastries, sandwiches, and breads! It’s also a good place to have coffee or tea if you don’t feel like people watching at The Lobby.

*Escolta: Ahh, I adore this place. The buffet might not be as overwhelmingly big as the other hotels but I consider their offerings complete. And everything’s good. They have a generous selection of meats, cheeses, and breads for those who like that sort of thing. If it’s available, that steak dish with the egg on top is a must try.

I also love how Escolta always has curacha (spanner crab) along with the usual crab and prawns. If you don’t want to eat it as is, you can have it grilled or sautéed in garlic butter. I also have a sweet tooth so the desserts are my favorite part of the buffet. It makes me happy how there’s always something new to try with every visit so you don’t grow tired of the options right away.

*The Lobby: This is where you’ll find that famous halo-halo. For the best, most relaxing experience, wait until the evening to stay at The Lobby. The lights are dimmed so it’s very cozy and comforting. There’s also a small group of musicians (pianists, violinists, etc.) who play at night.

Overall, The Peninsula Manila lives up to its reputation. Probably my favorite hotel in the metro :)

#Unicorngiveaway

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April H.
4.0 Stars
3

Manila Peninsula is another prime wedding reception spot in Makati. The elegant and classic hotel still looks stunning after all these years. Being another hotel on my list, my friend's wedding reception last September was the perfect way to survey the scene.

They were expecting us since I called in advance. Their events planner was on hand to show us around that day. But I wanted to observe the reception first.

My friend had a very elaborate lunch time ceremony. It involved a short program, toast and cake cutting at the veranda then followed by a sit down lunch in the ballroom. There were over 220 guests at least. What I observed was chaotic to say the least, which was disappointing.

I think the confusion of moving from the veranda to the ballroom was on the coordinator. But it was the lunch service that was very disorganized. Some tables were already finishing up with one course while others weren't yet served that course. Our table wasn't served the sorbet palette cleanser; we actually had to keep asking for it because the entree was already served. The ballroom wasn't full to capacity, but the staff kept bumping into each other and at the back of our chairs. One waiter actually bumped his tray on the head of someone from our table, which was unfortunate. I think what I didn't like the most was when some of them were shouting to each other at some point. It's a very elegant affair and I felt like they didn't help maintain the atmosphere. When guests are bothered by the staff, I feel that's failure on their part to deliver. This was very surprising, especially since they are known for their weddings.

On the bright side, the food was great. The lobster bisque was excellent and the surf and turf entree was stunning. I didn't quite enjoy the dessert, but it was beautifully presented. The ballroom was dressed up and very, very elegant.

Needless to say, I immediately had reservations. I wasn't sure if they were understaffed that day or if this was the first time that I was very critical about an event. I mean, we even had a hard time asking for water refills. Whatever it is, I wasn't too happy with what I witnessed. From a bride's POV, 3.5 stars.

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Vic M.
2.0 Stars

I'm not a "fuzzy" person. Maybe even a bit too easy to please. Today, I am disappointed, I was expecting more.

I think a lack of attention to detail as I had to be constantly asking for something. Utensils, glass, etc.

The food, most of the meat was dry. The only dish I kinda liked was a spicy potato and cauliflower that sort of helped the meat go down...oh well.

We have an event here, which runs for a few days so I'm hoping it is better tomorrow.

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Carroza T.
5.0 Stars

I loved it.

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Michelle B.
4.0 Stars
3

The grand staircase of the Peninsula Manila greets you as you enter the hotel. It is really grand and together with the live orchestra takes you to times of old-world charm and luxury. The rooms also have the same old-world feel...having been around for 40 years! But that is not to say there is lack of all the modern amenities that make a hotel stay pleasant. Breakfast offers a curated array of international and local dishes. What it lacks in quantity, it makes up for in quality. The thing that really sets this hotel apart from most is their dedication to service and their effort in ensuring your stay is a pleasant one.

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Yshkael C.
4.0 Stars

Super love love love Peninsula's Lobby 128525

We had a late dinner here. I had their Pasta in Chunky Tomato Sauce. It was probably around 15 mins before the food came. Thank goodness for free fast wifi and good snacks to nipple on. Like they had some chips, chicharon and some cornicks. The service was pretty good.

The food was just okay. Nothing too wow for me. I wish the noodles were more al dente or if they had fresh pastas available. I also liked their iced tea, homemade, just the way I like it.

Oh yeah. It was pretty pricey 128184128184128184

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Con Chi S.
5.0 Stars

I loved it.

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Mica C.
5.0 Stars

I attended a friend's wedding reception here. It accommodated over 300 guests, 2 projectors, a band and of course the lovely couple. Its really a good venue to share momentous occasions.

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Denise R.
5.0 Stars

My recent experience at the Peninsula Manila is one tough review. I LOVE staying at the Pen, but I experienced some minor glitches during my stay, which, fortunately, were readily compensated.

Read on to know the full story 128522

Reservation and Check-in
First off, I inquired about the room and company rate of this hotel via email. Someone immediately coordinated with me which is fantastic. In fact, my contact was so efficient that I was immediately booked, when it was clear in my email that I was still inquiring. Not a big deal though as I was really planning for an overnight staycation and the rate was within budget.

On the day of the reservation, I was aware that check-in time was at 2PM, but tried my luck and arrived at 1PM. Upon check-in, I requested to show a valid ID and the credit card I used to book. The staff graciously searched for an alternative room that's available because I was early. Then she gave the room keys along with the instructions on breakfast, wifi, which wing the room is at, etc. However, she didn't explain the concept of incidental fee--I just remembered it when my credit card company sent an SMS about it. Since I'm OC about these things, I had to go back to the frontdesk to ask about this. She appeared condescending when she explained that the amount is not an actual charge yet. Such a pretty face for an impatient person.

So upon entering the room, it smelled like cigarette smoke. And we were in a non-smoking room and floor. To be fair, I tried to wait for a while to see if the smell is tolerable, but when my friend and I were coughing a bit already, I called to see if we can be transferred to a different room. The reservations agent was extremely polite and apologetic and he immediately arranged for our transfer. No questions asked. Complete with a staff who went to our room, got our luggage and assisted us to our new room.

The Room
Now that I was finally settled, it's time to bask in the comfortable glory of the hotel room. What I loved--a) the view of the city's buildings and smog, b) the soft, king-sized bed and comforter and extremely fluffy pillows I can sleep on forever c) there was this device beside the bed that can practically control everything, from the lights and room temperature and d) the bathroom with a bathtub (which I don't typically use, but bathtubs are always a plus) complete with the necessary toiletries, towels and bathrobes plus the shower also has a perfect hot/cold setting). The complete and regal overall design and feel of the room really spell 5 star.

What can be improved on: really minor, but a bidet in the toilet would be nice.

Another unforunate incident: my friend and I went out to buy dinner in a nearby mall and upon return to the room, voila--the room key wasn't working.

My friend had to go down to have the key checked and was advised it was working. We tried again--it wasn't. So instead of wasting energy to once again go down from the 9th floor, someone went up to replace our key (upon showing my ID and all, of course). So nice of them.

Breakfast Buffet
Another thing that excites me about the Peninsula Manila is the breakfast buffet. Won't put a full review here as I have it in a separate article. But I'd say the buffet breakfast in Escolta is one of the best I've had so far 128522

In conclusion, personally, the overall experience one can have at the Manila Peninsula is still the best there is. This is still my favorite hotel in Manila, regardless of the opportunity areas. Looking forward to staying here in the future!128077🏼

#loolooexplorerpackgiveaway

  • No. of Comments: 6
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Kat A.
3.0 Stars

I really loved their iced tea, flavors are playing inside your mouth. A little bit pricey but it's worth the try. Servers are also accommodating, pretty peaceful considering it's the hotel's lobby.

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Gerald T.
5.0 Stars

Still classy

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April H.
4.0 Stars

Still one of the best hotels in the metro... Remembered this due to an FB post of a friend reminiscing about their beautiful wedding reception held here 6 years ago... It's such a grand hotel with a magnificent lobby, which opens up to a beautiful staircase. The ballrooms are spacious and service is impeccable... Just not a fave when it comes to the food...128522

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JOresa S.
3.0 Stars

I stayed here for one night for a celebration. The place was grand. They have nice restaurant downstairs, like Spices.

The room was small though and the weird thing is there is no blinds. The toilet and bath was not spacious too but it was nice.

The people outside can be heard inside so it's sometimes noisy.

The food was OK. I didn't enjoy it that much but like most good hotel, they have various food to choose from. I enjoyed sitting on their nice pool after our breakfast though.

  • No. of Comments: 2
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Ara H.
4.0 Stars

I've always dreamed of staying here for a night, at least. So when it came true, I was happy! I walked from the elevator to our room barefoot hahaha! I wanted to feel the carpeted floor 128077
Yehey for the Free breakfast from their escolta buffet, a night dip on their pool plus a drink from their hotel bar 128522
It was expensive but worth a try! Although, I find it so "sosyal" for me. The feels, so not me. Haha 1280559996128565

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Wanderlust M.
3.0 Stars

No complains about their amenities and cleanliness, but if you've been to other hotels.. You could say that they could work on their customer service to really give an overall 5-star experience.

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Ada A.
4.0 Stars

Nice place to stay if you are situated in the new wing. I can't complain on anything since staying here is really a 5-star experience for me. All their staff are courteous.

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Nica O.
4.0 Stars

I liked it.

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Ian P.
5.0 Stars

Staycation at its finest!

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Melvin P.
4.0 Stars

Good ice cream. Friendly Hotel Staff. Expensive place 128518

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